Processing time for ready-made orders is one or two days. Shipping estimates are available upon check out, and vary based on shipping options selected. Shipping for custom order depends on the project and will be determined at the time of order. All custom orders must be pre-paid in full when the order is made.
It is the responsibility of the buyer to ensure proper shipping information is provided upon check out. If an item is returned, it is the responsibility of the buyer to pay all additional postage for the item to be re-sent.
Free Local Pickup -Edmonton: This option is for Edmonton area customers ONLY. I will reach out to customers who select this option for pickup times that are available.
Untracked: $5.00 for Canada-wide shipping, depending on the size of the item. This option will be made available only for certain products available for this selection. By selecting this option the buyer accepts the risk of a lost parcel, Canada Post does not offer insurance for this kind of shipping. Shinli' Niintaih is not responsible for lost packages.
Tracked: Xpresspost, Expedited and Priority are the options for Canada-wide shipping. They both include tracking and the price set automatically based on what is selected.
All US Orders: The option available for shipping to the USA are the following: USPS Xpresspost, Expedited and Tracked packet. All three options comes with tracking.
Customs and Import Fees
Buyers are responsible for any customs or import fees that may apply. Shinli’ Niintaih is not responsible for any delays for customs processing.
All sales are final. Returns will not be accepted.